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Take Back Guarantee

Violet Take Back Guarantee

WOW read this...Now, you don't have to worry about excess inventory.

If you purchase $600 or more from us in the beginning of each season, you may return the unsold, new, unopened items at the end of the season for a 70% credit towards you minimum purchase of $600 for the next season.

Is there a catch? NO.

You simply return the items after your request for a RMA from us. The customer will pay for the shipping and a 30% restocking fee to cover our admin costs and commissions that we paid out to our great sales reps.

The following items will not be covered under this guarantee. Special orders, Jewelry, special one- time deals or monthly specials, discounted items, hats, gloves, and any other non-violet brand items.

Violet Return Policy

You may return new, unopened items within 15 days of delivery for a full refund. Please e-mail sales@violetdelmar.com or call 858-550-9544 for a RMA. Or, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item

You should expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

Shipping


we can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose,

Shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound

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